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Originally Posted by Sirtel
They also sell their Nooks and ebooks only in the US. Most of their competitors sell internationally. This alone shows they don't really take their ereader/ebook business seriously.
I've never really understood what their problem is. Do they not want to succeed or what? They could have been a major global device- and bookseller like Amazon, had they wanted to.
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I think the issue is that B&N's management saw (and likely still sees) Nook ereaders and ebooks as cannibalizing their B&M business so they have little incentive to expand that end of their business.
I looked at the B&N devices back when they were talking about expanding into the Canadian market which they never did. One acquaintance of mine who lives in the UK was left very unhappy when the warranty hadn't expired on their Nook and B&N dumped their ebook business onto Sainsbury. They were even less happy with Sainsbury who picked up B&N's Nook in March, 2016 and promptly dumped the Nook users onto Kobo when Sainsbury closed their digital entertainment in September, 2016.