I did told the people I talked with about the fact that this has never happened before and that I have been using Kindles for over 10 years, I do have 3 kindle keyboards and they all had different content and different collections.
They sounded surprised about that, so who knows, I guess I'm just going to have to rebuild my completely kindle collections, again, but without the previous information is going to be harder.
I did got a new kindle 'cause it was cheaper during the holidays and was working amazing for me, mostly 'cause I use it for fanfiction and not to really buy books from Amazon.
Does anyone has any idea how to get the collections back?? Be well