In fact, there is an alert on their site now saying:
"Alert| Issues with the Pocket app on Kobo eReadersThere is an issue where some users cannot create a Pocket account or use their Pocket account on Kobo eReaders. We are aware of the situation and actively working on a solution."
So they are aware of issues sometimes. But I've never seen an alert about this incredibly annoying reboot issue on disconnecting from a desktop. Are they aware of that at all? What is the best place to raise this issue or to lodge a complaint about this? I assume they're not monitoring this forum. So how will they ever realize this is a problem? (And a huge one IMHO.)
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