Has anyone redeemed My Rewards points for a free eBook at Harlequin in the past few days?
I tried on 30 and 31 Dec and kept getting an error (This item has already been redeemed). The last points I redeemed were on 24 Dec. So maybe I reached an unknown limit for the month. I shot off an email to customer service. No response yet, probably due to holidays.
I tried again on 1 Jan - in case there is some kind of monthly limit. I successfully received a code. When I added it to the cart it gave me free shipping
on my eBook, but no free eBook. So, I shot off another email.
Anyone else having problems? I just want to get an eBook ... I hate feeling like I am in limbo.