Got the same unprofessional response from Amazon:
Quote:
Hello,
The most recent version of Kindle software for Kindle (2nd Generation) and Kindle DX is 2.5. The most recent software for Kindle (Latest Generation) is 3.0.2.
The software update for Kindle (Latest Generation) includes general feature enhancements.
If your Kindle does not have the latest software, it's free and easy to download and install the update manually by following the instructions on the Kindle Software Updates Help page:
http://www.amazon.com/kindlesoftwareupdates
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I believe they don't care about Kindle DX customers at all. Shame on you, Amazon. My DX will be returned tomorrow.