I just sent an email to Amazon kindle support, asking whether an upgrade to the DX was in the cards. This is the reply I got:
Quote:
Hello,
I'm sorry for any inconvenience caused.
We have made no announcement about making notes and highlights on Kindle DX, so
+I can't answer your question.
If any new releases of software update it will be listed on help pages. Direct
+him towards the help pages.
http://www.amazon.co.uk/kindlesoftwareupdates
Customer feedback like yours helps us continue to improve the service we
+provide, and we are glad you took time to write to us. I have sent your
+comments to the business team.
Please feel free to forward further comments and suggestions about our website
+to us. Each suggestion will be read and taken into consideration.
Thanks for your interest in Kindle.
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The only conclusion one can draw from this is that Amazon's support center does not make command of the English language a requirement for hiring...