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To format the drive in Linux (haven't used windows for 5 or 6 years) just connect device to usb port, open GParted and select drive and format to fat32.
I had corruption problems, freezing etc on my original ECOReader (v3 Hanlin), reformatted and then reloaded files and all was perfect.
I don't know what to do for windows, but it should be very similar for reformatting to fat32.
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