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Hey, I have one of these too! This will sound a bit mad, but try loading the files on and just waiting for a few days, trying to open them every now and then. Mine initially wouldn't detect the SD card, then wouldn't open the files, then spontaneously started behaving itself! I was really annoyed with it at first and now I love it to bits. I'm sorry I can't be more helpful, but at least it beats doing nothing whilst waiting for an update!
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